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Case Study My Ceetrus

My Ceetrus
Portugal
18 April 2019

MY CEETRUS, a custom platform for the future

Can we have a customized tech project that suits our unique needs in retail? Yes, we can. And we shall name it: My Ceetrus.

We are very proud of our ground-breaking B2B platform. Developed by Create IT, a Microsoft gold partner, My Ceetrus is a powerful tool that fuels our management services and our relationship with tenants.

One of the goals of this platform is to help workers at our shopping centres feel like they belong to a community. At the same time, it improves bidirectional communication and eases daily tasks. It made it possible to simplify, digitalize and streamline sales declaration process, for both tenants and Ceetrus teams.

A specific partner, for specific goals

Considering its specific needs and will to expedite digital transformation strategy, Ceetrus Portugal searched the market for the right partners for this challenge and found it to be Create IT. More than finding a ready-to-use internal communication portal, we longed for a modular solution able to evolve with the business and present measurable results.

The DiggSpace platform, suggested by Create IT, revealed to be a natural choice for My Ceetrus, due to its fast deployment and cloud driven globalization, reinforced by modular and extensive ability to integrate Office 365. The autonomy provided to its users, that rarely require IT support, also played an important part in the process.

A platform for the future

Working with Create IT in the project made us even more conscious about the importance of communication in retail. The result is a convenient and practical solution that enables tenants to reach all the departments of Ceetrus, get access to information in multi-platform (mobile phone, laptop and tablet), chat message or submit forms. A step further to upgrade and facilitate our teams’ everyday work life.

For in-depth information about this brand new plataform, our Case Study - available here - tackles all the details.

Ceetrus vision of the business for the future is taking shape in Portugal. With Citizens, for Citizens.

 

 

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